Talk to someone now about the water in your house
Describe what you found in plain words. The call goes to an independent local provider who handles flooded basements, frozen pipes, and failed sump pumps from the Massachusetts line to the White Mountains.
- Say where the water started and whether it is still coming in.
- Mention if the house or camp was empty when it happened, and for how long.
- Say if a pipe froze, the sump pump quit, or a water heater let go.
- Mention a finished basement, carpet over the slab, or boxes sitting in water.
- Say whether the main valve or the well pump breaker has been shut off.
- Mention oak or pine floors that feel soft or have started to cup.
- Call even if the puddle is gone and the basement still smells damp.